Florus complete garden design

Privacy Policy

This privacy policy sets out how Florus Garden Design uses and protects any information that you give Florus Garden Design when you use this website.

Florus Garden Design is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Florus Garden Design may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th December 2017.

What we collect

We may ask you to provide us with the following information:

  • your name
  • your contact information including email address, landline and mobile phone numbers

We may collect the following information through your use of our website:

  • IP address & geographical location
  • browser type and version
  • operating system of the pc, mobile or other device used to view our website
  • website referral source
  • duration of visit
  • page views
  • website navigation habits

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • to help us answer your questions
  • internal record keeping
  • to improve our services


We are committed to ensuring that your information is secure. All data you submit through our website is stored in a secure environment to prevent unauthorised access or disclosure.

We would recommend you always connect to our website on a secure encrypted network. We are not responsible for the security on the network you choose to connect to us from.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies can help analyse web traffic and allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

When members of the public visit our website cookies may be generated by our analytics system and for our contact form to function. Learn more, including how to block cookies, on our Cookie Policy page.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us at info@florus.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.